Payment Terms and Conditions
• The agreement starts as soon as both parties have signed or selected online.
• Membership starts on the membership start date.
• Membership is a for a minimum period stated in the membership you choose.
• During the first 3 months of the 3 month contract membership cancellation may only be considered as per the Fair Cancellation Policy below.
• Members are entitled to all rights and privileges for the type of membership chosen.
• This agreement is non-transferable. Fees and Charges (Direct Debit and Annual) The fee relates exclusively to the use of the gym. All other activities associated with the membership are deemed to be an addition to the fee and are subject to change.
1. All payment for membership is due in advance as follows:
a. Annual membership: Payment in full before commencement of membership
b. Monthly Direct Debit memberships: A pro-rata initial payment for the balance of the first month’s membership, followed by advance payments on the first day of each following month by Direct Debit.
2. Initial payment is due and payable immediately before any facilities may be used. These payments are non-refundable except in circumstances where:
a. There has been a breach or negligence by us or
b. On the valid exercise of your statutory cancellation rights.
3. All monthly membership payments shall be paid by Direct Debit and are payable monthly in advance.
4. 3 Month Contract - a minimum of 3 monthly payments are required before this contract may be terminated (this is in addition to any initial pro-rata payment for a first part month). Once you have completed the 3 monthly Direct Debit payments, your membership converts to a rolling monthly contract and you must give 30 days notice to terminate. Should you wish to only have the initial 3 months, notice to terminate must be given at the beginning of the third month. You should not cancel your Direct Debit mandate with the bank until the final month payment has been drawn.
5. If you fail to pay any amount due under this agreement for a period of more than 30 days, you will be denied access to the facilities until the amount due has been paid in full. We will implement Physique Architect Gyms' debt management policy.
6. You agree to advise us promptly of any change to the member details provided.
7. Annual membership payments purchased at discounted rates are non-refundable.
8. A member whose membership is terminated shall forfeit all the privileges of membership with immediate effect, there will be no entitlement to refund of any monthly membership charges already paid.
9. Monthly membership fees may be increased, subject to 30 days notice, at the discretion of Physique Architect Gyms
10. For the avoidance of any doubt, any member who re-joins Physique Architect Gyms following any previous period or periods of membership shall pay the appropriate joining fee for new members.
11. Annual membership is renewed for one year by payment of the membership fee in full in advance. For
monthly Direct Debit memberships, the Membership continues on a rolling monthly Direct Debit
payment until cancelled by either party. Please see notes on cancellation below.
12. At the end of the first 3 months membership you may prevent automatic renewal at any time by giving 30 days notice in advance at Physique Architect Gyms. You should not cancel your Direct Debit mandate with the Bank until the final months payment has been drawn.
13. Physique Architect Gyms operates a fair cancellation policy. Only under the following circumstances will
we consider the cancellation of a membership within the first 3 months of a Direct Debit membership
or annual membership.
14. Relocation: This agreement may be cancelled if the member moves to a permanent address more than 15 miles away from the facility. A copy of a utility bill or bank statement showing the new address should be supplied in support of this.
15. Long term (over 3 month) illness or injury: This agreement may be cancelled in the event of an illness, injury or medical condition, which in the opinion of a suitably qualified medical practitioner, prohibits exercise for 3 months or longer. Appropriate proof must be provided.
16. Hardship: This agreement may be cancelled where the members financial circumstances have reduced to the extent where it makes it difficult to sustain the membership. Appropriate proof must be provided. E.g. a. Redundancy or loss of employment b. Breakdown of relationship - where a two income household reduces to a single income
17. Pregnancy: This agreement may be cancelled upon receipt of appropriate written proof being given. Please note – cancellation for the above reasons will not be effected until the appropriate proof is received in writing or via email. Appropriate proof may be in the form of an official document or a written statement by a medical practitioner, employer, or other official.
18. Breach: This agreement may be cancelled if Physique Architect Gyms is in breach of contract. This includes not providing facilities or services which may reasonably be expected by the member, or where standards fall below that detailed in the membership terms and conditions.
19. Physique Architect Gyms may also terminate this agreement with immediate effect, on notice to the Member, if there is a breach of our rules e.g. theft or other criminal activity within the facility.
20. A membership cancellation will not be implemented until the appropriate evidence is provided by the customer and received in writing or via email by Physique Architect Gyms giving 30 days notice in advance.
21. No membership freeze will be implemented until the appropriate evidence is provided by the customer and received in writing or via email by Physique Architect Gyms.
22. Temporary illness or injury: This agreement may be frozen in the event of a temporary illness, injury or medical condition which, in the written opinion of a doctor or other suitably qualified medical practitioner, prohibits exercise for a period of time. This should be submitted inside 30 days of the situation arising.
23. A membership may be frozen for a minimum of one month and up to a maximum of three months at any one time. a. A membership may be frozen for up to three months within a one year period from the Direct Debit start date. b. If the membership freeze period exceeds 3 months the membership may be terminated in agreement with Physique Architect Gyms and the member.
24. A membership freeze period does not affect the minimum number of Direct Debit payments or the length of membership purchased. Any Direct Debit payments remaining at the time of the freeze will recommence on a monthly basis at the end of the freeze period. For annual memberships the freeze period will be added on to the end of the original monthly period.
25. Extension of freeze period: 30 days before the end of the initial freeze period, further evidence must be provided by the customer to Physique Architect Gyms together with a request to extend the freeze period.