Physique Architect Gyms is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your data is used. If you have any queries with regard to our processing, please contact us.
1. Use of your information and your preferences
Physique Architect Gyms will only process (collect, store and use) the information you provide to us in a manner compatible with the General Data Protection Regulation (GDPR). We are committed to ensuring that the information we collect and use is appropriate for the purposes listed below and does not constitute an invasion of your privacy. We are also committed to applying rigorous security measures when managing your data to minimise the risk of unauthorised access or disclosure.
2. Consent
By taking out a membership, filling in a contact form on our website or mobile app we provide to you, you agree and accept that we may gather, process, store and/or use the personal data submitted in accordance with the terms set out below.
3. Personal Data Collected
3.1 Identity and contact details of the data processor
Personal data collected by us and stored via our website, client database or mobile app is processed on our behalf by Clubright. Your data is stored in the UK.
3.2 Purpose of processing and legal basis
The principal purpose of collecting your personal data is to provide you with the services defined in your membership agreement. To this end, you agree and accept that we may use your personal data to
- Contact you in respect of your membership
- Manage your gym access
- Resolve any problems you may have and improve our service to you
- Comply with our legal and regulatory obligations
3.3 Marketing
If you consent, we may send you marketing information by e-mail or sms about products and services we believe may be of interest to you. We will always provide the ability to review or change your preferences or unsubscribe from marketing information with immediate effect.
3.4 Data we collect
When you take out a membership with us, the following personal data may be collected and processed in accordance with the purpose and legal basis described above and may include name, address, contact details (including e-mail and mobile telephone number), gender, date of birth, attendance history, marketing preferences and bank details for billing. Some data is collected automatically through using our website (see section 3.7)
Certain features of our mobile app may connect to your social networking sites to enable you to follow or be followed by other members of Physique Architect Gyms. As a result, Physique Architect Gyms may process information from your social networking profile, but only if you consent to allow your social networking site to make information available to the app. You understand that, by creating an account for the mobile app, Physique Architect Gyms will be able to identify you by your profile.
3.5 Obtaining or changing your details
Physique Architect Gyms can confirm to you the details of any personal data we hold about you and how it is processed on your request. You may also ask us to correct or delete personal information we hold about you at any time, so long as this information is not required in order to fulfil our service to you.
We may require that your request be accompanied by a photocopy of proof of identity or authority, e.g. a driving licence or passport.
3.6 Third party disclosures
Your personal data is passed to our data processor for the purpose of providing our services to you (see section 3.1). Your data will not be shared with any other third party service providers without obtaining your prior consent. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of your details in line Physique Architect Gyms' procedures.
We will never pass your personal information to anyone else, except where we are required or permitted to so do by law for any suppliers that process information on our behalf both in the UK and abroad.
3.7 Cookies
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer browser from a website's computer and is stored on your device's hard drive in the form of a text file.
4.0 Data Retention Period
As a prospective member, we will retain your data for up to 12 months, unless you notify us that you no longer wish to be contacted. If you join us, we will retain your data for as long as you are a member. On termination of your membership, your personal data will be stored for a maximum period of 6 years for the purpose of responding to you in the event of any future indemnity claim that may arise. After this period, your personal data will be anonymised so you can no longer be identified from the information we hold.
4.1 Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
a) Right to be informed - you have the right to know how your personal data is being used
b) Right of access - you have the right to request a copy of the information that we hold about you
c) Right of rectification - you have the right to correct data that we hold about you that is inaccurate or incomplete
d) Right to be forgotten - in certain circumstances you can ask for the data we hold abut you to be erased from our records
e) Right to restriction of processing - if you believe the basis for processing your data as described in section 3of this policy no longer applies or if you contest the accuracy of the information we hold about you, you have a right to request restrictions to the processing of your data
f) Right of portability - you have the right to have the data we hold about your transferred to another organisation
g) Right to object - you have the right to object to certain types of processing such as direct marketing
h) Right to object to automated processing, including profiling - you also have the right to not be subject to the legal effects of any automate processing or profiling
Finally, if a data breach occurs which compromises your personal data, you have a right to be informed within 72 hours of us first becoming aware of the breach.
5.0 The Right To Complain
If you believe that your data is being processed unfairly or you have any other concerns about the way we or our designated processor is handling your data, you have the right to complain t the Information Commissioners Office (ICO). Please visit www.ico.org.uk for more information.
6.0 Privacy Policy Changes
we reserve the right to update this Privacy Policy at any time, in particular pursuant to any changes made to the laws and regulations in force. We would recommend that you check these rules from time to time to stay informed of our procedures and rules relating to your personal information.